All orders are processed within 1 business day. Once processed, delivery typically takes 2 to 5 business days, depending on your location.

Please note: Delivery times are estimates and may vary due to external factors such as courier delays or customs processing.

If you have any questions about your order or shipping, feel free to contact us at shopifyviscount21@gmail.com

You have 30 days after receiving your item to request a return. Items must be unused, with tags, original packaging, and proof of purchase.

To start a return, email us at souqalriyadh.shop@gmail.com. Do not send items back without approval. Once accepted, we’ll send a return label and instructions.

We do not accept returns on:

• Perishable or custom items
• Personal care products
• Hazardous materials
• Sale items or gift cards

Damaged or incorrect order? Contact us immediately.

EU Customers: You have 14 days to cancel/return for any reason (same item condition applies).

Refunds are issued to your original payment method within 10 business days after approval. Contact us if it takes longer than 15 business days.