Shipping policy
At Naaz Walk, we aim to deliver your orders quickly and safely across Pakistan.
Delivery Areas
We currently deliver to all major cities and towns across Pakistan through our trusted courier partners.
Order Processing
* Orders are processed within 1 business day after confirmation.
* Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
* Major Cities: 2–4 business days
* Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
* Free Delivery is available on selected products and promotional offers.
* Shipping charges (if applicable) will be displayed at checkout before you complete your order.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most locations in Pakistan. Please ensure someone is available to receive the order and make the payment at the time of delivery.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email (where available), allowing you to track your shipment.
Delivery Attempts
Our courier partner will make delivery attempts according to their policy. If the order remains undelivered due to an incorrect address or customer unavailability, it may be returned to us.
Incorrect Shipping Information
Please ensure that your shipping address and contact number are correct. Naaz Walk is not responsible for delays caused by incorrect or incomplete delivery information.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team.
Naaz Walk
Email: naazwalk2@gmail.com
WhatsApp/Phone: +923255904811